Supported Independent Living (SIL)

Daily support in your home so you can live as independently as possible, with a consistent team that knows you.

  • Registered NDIS provider No. 4050155274
  • Self, plan & NDIA-managed plans welcome
Takes about 1 minute

Get support started

Tell us a little about what you need and we'll call you back to talk through your plan and goals.

A local team member will call you back the same business day.Enquiries after hours or on weekends: next business day.

What support do you need? Step 1 of 2

Where should we call you? Step 2 of 2

I'm enquiring as a…
How is your plan managed?

Private & secure · No obligation

Registered NDIS provider No. 4050155274
All plan types self, plan & NDIA
Local team Brisbane, Ipswich & Gold Coast
Matched to you support that fits your goals

What SIL is

Supported Independent Living, or SIL, is help with, or supervision of, daily tasks in your home, so you can live as independently as possible while you keep building your skills. The NDIS describes it as support for people with higher support needs who need a significant amount of help throughout the day, every day, which can include support overnight. It is often provided in a home shared with other people, but it can be set up in other ways too.

What SIL support can cover

Within your SIL arrangement, support workers can help with:

  • personal care, including showering and getting dressed
  • planning, cooking and eating meals
  • cleaning, laundry and other household tasks
  • keeping to the daily routine you choose
  • building the skills to do more for yourself over time

What SIL does not pay for

The NDIS is clear that SIL funding is for the support, not your day-to-day living costs. Rent, board, groceries, utilities such as electricity, gas, phone and internet, and vehicle costs are paid in other ways, usually from your own income. If you also live in Specialist Disability Accommodation, that funding pays for the home itself and SIL pays for the support inside it.

How SIL gets into a plan

SIL has to be included in your NDIS plan, and the NDIA decides whether it's the right home and living support for you. If you're not sure, talk to your support coordinator, your local area coordinator or us. We can explain the options in plain language and help you prepare for a conversation with the NDIA. Our support coordination team can also help you compare providers and homes.

Our approach

A consistent team matters most in SIL. We plan rosters so you see familiar faces, keep you, your family and your coordinator in the loop, and review the support with you as your goals change. If something isn't working, we want to hear about it early so we can fix it together. Every Psych Connect support worker holds an NDIS Worker Screening Check, a current First Aid and CPR certificate and has completed the NDIS “Quality, Safety and You” orientation. Workers who support children also hold a Blue Card.

Questions

Common questions

Can't see your question? Call us on 0403 828 422.

Is SIL the same as SDA?

No. SIL funds the support in your home. Specialist Disability Accommodation funds the home itself, for people who meet its separate eligibility rules. Some people have both.

Can I choose who I live with?

You should always have a say. We'll talk through your preferences and what's possible before any move.

Do you have SIL vacancies?

Availability changes. Call us on 0403 828 422 and we'll tell you what we can offer right now.

Feedback and complaints

We want to hear about anything we could do better. Call us on 0403 828 422 or email info@psychconnect.com.au, and we'll work with you to put it right. You can also contact the NDIS Quality and Safeguards Commission on 1800 035 544 (free call from landlines) or at ndiscommission.gov.au.

Ready to get support?

Talk to a friendly local team today.

0403 828 422
Call Request a call back