How to contact us: Easy Read

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Some words are in bold. We explain what they mean.

Call or text us

Call us on 0403 828 422.

Or send a text message to 0403 828 422.

Send us a form

You can fill in the form on our website.

Tell us your name, your phone number and your suburb.

Tell us what help you want.

We will call you back.

Bring someone with you

You can ask a family member, a friend or your support coordinator to talk to us with you.

If you need an interpreter

An interpreter helps people who speak different languages talk to each other.

Call TIS National on 131 450.

Ask them to call Psych Connect NDIS Support on 0403 828 422.

If you find it hard to hear or speak

You can use the National Relay Service.

Ask them to call 0403 828 422.

Where we are

Our office is in Springfield Central.

We work in Brisbane, Ipswich, Logan, Redlands on the mainland and the Gold Coast.

If you want to complain

Please tell us first, if you feel OK to.

You can also call the NDIS Commission on 1800 035 544.

In an emergency

If someone is in danger, call 000.

Word list

Interpreter
An interpreter helps people who speak different languages talk to each other.

Call 0403 828 422

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Last reviewed 11 November 2026.

Questions?

Talk it through with us

Call or text 0403 828 422, or send the form, and a local team member will call you back the same day (the next day if it's after 5 pm). We charge within the maximum prices in the NDIS pricing schedule, with no hidden fees.

Feedback and complaints

We want to hear about anything we could do better. Call us on 0403 828 422 or email info@psychconnect.com.au, and we'll work with you to put it right. You can also contact the NDIS Quality and Safeguards Commission on 1800 035 544 (free call from landlines) or at ndiscommission.gov.au.

If you are deaf, hard of hearing or have a speech communication difficulty, you can contact us through the National Relay Service: choose your NRS call channel, then ask for 0403 828 422.

About us: our NDIS registration and how we work.

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Get support started

Tell us a little about what you need and we'll call you back to talk through your plan and goals.

A local team member will call you back the same day.We're open 7 days, 9 am to 5 pm. Enquiries after 5 pm: the next day.

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0403 828 422

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