Registered NDIS provider and support workers in Brisbane

From the southside to the bay, our support workers visit participants at home and help them get out into Brisbane's community.

At a glance

  • Registered NDIS provider No. 4050155274
  • Self, plan & NDIA-managed plans welcome
Based in
Springfield Central
Areas
Brisbane, Ipswich, Logan, Redlands and the Gold Coast
Hours
7 days, 9 am to 5 pm
Takes about 1 minute

Get support started

Tell us a little about what you need and we'll call you back to talk through your plan and goals.

A local team member will call you back the same day.We're open 7 days, 9 am to 5 pm. Enquiries after 5 pm: the next day.

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In short

Psych Connect NDIS Support is a registered NDIS provider (No. 4050155274) with support workers across Brisbane's north, south, west and bayside suburbs, for support work, SIL, respite, community access and help finding SDA homes. NDIA data at 30 June 2026 shows 1,257 people in the Brisbane district use SIL and 531 live in SDA homes.

Reviewed by the Psych Connect NDIS Support team · Last reviewed 11 November 2026

Registered NDIS provider No. 4050155274
All plan types self, plan & NDIA
Local team Brisbane, Ipswich & Gold Coast
Matched to you support that fits your goals

Where we visit across Brisbane

Brisbane is a big city, so we think about it in parts. On the southside we visit suburbs such as Sunnybank, Mount Gravatt, Inala and Forest Lake. In the west and Centenary, that includes places like Indooroopilly, Kenmore, Jindalee and Oxley. On the northside, we support people in suburbs such as Chermside, Aspley, Nundah and Mitchelton.

Towards the east and the bay, we visit Carindale, Wynnum and Manly, and across the Redlands we support people in Capalaba, Birkdale, Wellington Point, Cleveland, Thornlands and Victoria Point (more about the Redlands).

Logan, just to the south, has its own page. These are examples, not a full list. If your suburb isn't named, call 0403 828 422 and we'll tell you whether we can support you.

Suburbs and postcodes we visit

Southside
SuburbPostcode
Sunnybank4109
Mount Gravatt4122
Inala4077
Forest Lake4078
West and Centenary
SuburbPostcode
Indooroopilly4068
Kenmore4069
Jindalee4074
Oxley4075
Northside
SuburbPostcode
Chermside4032
Aspley4034
Nundah4012
Mitchelton4053
East and the bay
SuburbPostcode
Carindale4152
Wynnum4178
Manly4179

NDIS support workers and disability support in Brisbane

When you ask for a support worker in Brisbane, we start with the part of the city you live in and the times you need help, then look for a worker who can reach you reliably and shares something with you, such as an interest or the language you speak at home.

Support work is the most common request in Brisbane: help with personal care, meals, cleaning and shopping, at the times that suit your week, with transport to appointments and errands where agreed. Community access and life skills helps you get out to the things you enjoy, from a weekly class to a café you like, and build skills such as catching the train on your own.

For families who need a break, respite and short-term accommodation can be support at home or a planned short stay. If you need daily support at home, Supported Independent Living (SIL) can include day, evening and overnight support as your plan allows.

We can also explain Specialist Disability Accommodation (SDA) and how support fits with it, and our support coordination team helps you understand your plan and compare providers, including ones other than us.

Getting around Brisbane

Brisbane's public transport gives a lot of options for building independence. Translink's train lines run across the city and out to Logan and the bay, the busways, including the South East and Northern busways, carry frequent buses away from traffic, and the CityCat ferries run along the Brisbane River.

Many participants use community access to practise a trip with their worker until they're confident doing it alone.

Brisbane City Council's libraries and community centres are also good places to start: they run free and low-cost activities, and they're usually easy to reach by public transport.

Supported Independent Living (SIL) in Brisbane

SIL is daily help, or supervision, in your home from a team that gets to know you, and across Brisbane we plan each roster by area so that team stays steady.

We have SIL vacancies in Brisbane now, north, south, west and bayside, in shared homes and in places people rent or own. For the suburbs, the local NDIA figures and how a Brisbane roster comes together, read Supported Independent Living in Brisbane.

SIL vacancies in Brisbane

Tell us the support you need and your suburb, and we'll call you back to talk through a roster and a start date.

SDA and SIL homes on the southside and across Brisbane

Brisbane has more people using SIL than any of the other NDIA districts we cover in South East Queensland.

  • NDIA data (30 June 2026) shows 1,257 people in the Brisbane district use SIL.
  • NDIA data (30 June 2026) shows 531 people in the Brisbane district live in SDA homes.

More local figures: SIL and SDA statistics for Brisbane.

If you need a home with support, for example around Forest Lake, Inala, Sunnybank or Mount Gravatt, tell us the SDA or SIL home you need and we'll match you with SDA homes available now in Brisbane through a registered SDA provider we work with.

You can choose any provider for your support. If you've been searching for supported accommodation or disability housing on the southside, this is it: an SDA home with SIL support inside it. A home needs to match the SDA in your plan, so see how SDA funding shows in your plan first.

How we roster across a big city

Our team is based in Springfield Central and visits participants across Brisbane. Because travel across the city takes time, we plan rosters by area and try to keep a consistent small team with you, so you see familiar faces.

We'll never promise a time we can't keep; instead we'll talk through what's realistic for your suburb on the first call. Transport to activities, appointments and errands, and our travel to you, are charged under NDIS pricing rules and agreed with you before support starts. We charge within the maximum prices in the NDIS pricing schedule, with no hidden fees.

Every Psych Connect support worker holds an NDIS Worker Screening Check, a current First Aid and CPR certificate and has completed the NDIS “Quality, Safety and You” orientation. Workers who support children also hold a Blue Card.

SDA homes available now in Brisbane

Homes change often, so we confirm current availability when we call you. We share addresses and photos privately, once we know what you need.

  • Address and photos shared privately

    Available now

    2BR High Physical Support home in Brisbane

    Brisbane · Forest Lake & Sunnybank area

  • Address and photos shared privately

    Available now

    4BR High Physical Support villa in Brisbane

    Brisbane · Forest Lake & Sunnybank area

  • Address and photos shared privately

    Available now

    3BR Robust home in Brisbane

    Brisbane · Forest Lake & Sunnybank area

Get matched to an SDA home in Brisbane All SDA homes

Questions

Common questions

Can't see your question? Call or text us on 0403 828 422.

Do you cover Logan and the Bayside as well as Brisbane?

Yes. Logan has its own page on this website, and towards the bay we visit Wynnum, Manly, Capalaba and Cleveland.

Can a support worker help me learn to use the CityCat or the busway?

Yes. Travel training is a common part of community access. Your worker can travel with you until you feel confident on your own.

Will travel across Brisbane cost me extra?

Some provider travel can be claimed under NDIS pricing rules, with your agreement. We explain any travel costs before support starts, and we charge within the maximum prices in the NDIS pricing schedule.

Can you support someone on the northside?

Yes. We visit participants on the northside, in suburbs such as Chermside, Aspley, Nundah and Mitchelton. Call us to check your suburb.

Do you support people in Forest Lake, Inala, Sunnybank or Mount Gravatt?

Yes. On the southside, including Forest Lake, Inala, Sunnybank and Mount Gravatt, we provide support work and personal care, community access, respite, SIL and support coordination, and we can check SDA housing for you.

Feedback and complaints

We want to hear about anything we could do better. Call us on 0403 828 422 or email info@psychconnect.com.au, and we'll work with you to put it right. You can also contact the NDIS Quality and Safeguards Commission on 1800 035 544 (free call from landlines) or at ndiscommission.gov.au.

If you are deaf, hard of hearing or have a speech communication difficulty, you can contact us through the National Relay Service: choose your NRS call channel, then ask for 0403 828 422.

About us: our NDIS registration and how we work.

Ready to get support?

Talk to a friendly local team today. Call or text us.

0403 828 422

We're open 7 days, 9 am to 5 pm.

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