SIL in a big city
Brisbane has more people using SIL than anywhere else we work, and it's spread over a large area. Our office is in Springfield Central, to the south-west of the city, and we support SIL participants right across Brisbane.
In a city this size, the thing that makes or breaks SIL is how the roster is planned. Travel across the river at the wrong time of day can eat into a shift, and a roster built from workers scattered across the city is hard to keep steady.
So we plan Brisbane SIL by area. For each home, we build a small regular team from workers who already work in that part of the city, and we keep the same people on it as far as we can.
That way the person who helps you on Tuesday morning is likely to be the person who helps you on Friday night, and covering a sick day doesn't mean sending a stranger from the other side of town. Our Brisbane page covers our other supports in the city.
Area by area: where we roster SIL in Brisbane
We roster SIL across all of Brisbane. These are the suburbs we name, grouped the way we plan teams. Your suburb doesn't need to be listed: if you're anywhere in Brisbane, ask us.
- South: Sunnybank, Mount Gravatt, Inala and Forest Lake
- West and Centenary: Indooroopilly, Kenmore, Jindalee and Oxley
- North: Chermside, Aspley, Nundah and Mitchelton
- East and the bay: Carindale, Wynnum and Manly
Each part of the city raises its own practical questions, and we ask them early. Who in your family lives nearby, and which shops and services do you already use?
Is the home close to a train line or a busway, or will most trips be by car or local bus? How will a worker get to you at the start and end of a sleepover shift? We'll talk through the answers for your suburb on the first call.
Suburbs and postcodes we visit
| Suburb | Postcode |
|---|---|
| Sunnybank | 4109 |
| Mount Gravatt | 4122 |
| Inala | 4077 |
| Forest Lake | 4078 |
| Suburb | Postcode |
|---|---|
| Indooroopilly | 4068 |
| Kenmore | 4069 |
| Jindalee | 4074 |
| Oxley | 4075 |
| Suburb | Postcode |
|---|---|
| Chermside | 4032 |
| Aspley | 4034 |
| Nundah | 4012 |
| Mitchelton | 4053 |
| Suburb | Postcode |
|---|---|
| Carindale | 4152 |
| Wynnum | 4178 |
| Manly | 4179 |
Brisbane by the numbers
The NDIA's Brisbane service district is the largest of the four districts we work in.
- NDIA data (30 June 2026) shows 1,257 people in the Brisbane district use SIL.
- NDIA data (30 June 2026) shows 531 people in the Brisbane district live in SDA homes.
- NDIA data (30 June 2026) shows 367 more people in the Brisbane district are eligible for SDA but not yet using it.
More local figures: all our Brisbane SIL and SDA statistics.
For comparison, the Ipswich district had 603 people using SIL, the Beenleigh district (Logan) 858 and the Robina district (Gold Coast) 781. The numbers are a backdrop; what matters is your own plan and the home that suits you.
If you're one of the 367 still looking for an SDA home, it can make sense to start SIL where you live now, and move it with you later.
Source: NDIA, Specialist Disability Accommodation (SDA) data, 30 June 2026, downloaded and analysed 7 Nov 2026.
Share house, unit, family home or SDA
SIL in Brisbane happens in all sorts of homes. Some people share a house with two or three housemates and share some of their support hours. Others live alone in a unit, with more one-to-one hours. Many stay in the family home, with SIL giving everyone a more settled routine. And some move into a purpose-built SDA home.
If SDA is in your plan, we can tell you about SDA homes available now in Brisbane through a registered SDA provider we work with. We don't own or manage those homes, and using one doesn't oblige you to use us for support. If SDA isn't in your plan, we'll plan SIL around the home you have.
What goes into a Brisbane SIL roster
The NDIA works out SIL funding from evidence about your support needs and the typical week it agrees. A roster of care isn't required in 2026, but it's still the clearest way to show that week. When we draft one with you, we set out:
- the hours of support in each part of the day, from weekday daytime to evening, night and weekends;
- the ratio for each block of hours, such as 1:1 when you need someone just for you and 1:3 when three housemates share a worker;
- overnight support, either a sleepover (a worker sleeps at the home and can help if needed) or active overnight (a worker stays awake);
- public holidays, which cost more. Brisbane also has the Ekka show holiday, on Wednesday 11 August 2027.
Try different weeks in our SIL cost calculator, and read how SIL funding, rosters of care and quotes work now. We charge within the maximum prices in the NDIS pricing schedule, with no hidden fees.
Free to print: our roster of care template.
Out and about in Brisbane
Brisbane gives a SIL participant a lot to work with: train lines across the city, busways with frequent services, CityCat ferries on the river, and council libraries and community centres in most suburbs.
Your SIL team can help with the routines that get you out the door, and many people use separate community access support to practise a trip until they can do it on their own.
That outside-the-home support is usually funded from the social and community participation part of your plan rather than SIL. We'll explain the difference with your plan in front of us, and our community access page goes into more detail.
Moving to SIL in Brisbane, step by step
Talk to us. Call 0403 828 422 or use the form, and tell us your suburb, your support needs and your timing. A family member or support coordinator can do this for you.
Plan check. With your consent, we go through the SIL and home and living supports in your plan, and what may still need to be asked for.
Area and team. We look at who in our Brisbane team already works near you, then draft your roster with you and your coordinator and introduce your workers before support starts.
Settling in. We keep in touch closely in the early weeks and change the roster when your routine needs it. Every Psych Connect support worker holds an NDIS Worker Screening Check, a current First Aid and CPR certificate and has completed the NDIS “Quality, Safety and You” orientation. Workers who support children also hold a Blue Card.
After a hospital stay
Some people need SIL for the first time after a stay in hospital. If that's you, or someone you support, tell the hospital team you're an NDIS participant and involve your support coordinator early.
With your consent, we can work with the discharge team on a Brisbane roster, so support is ready when you leave, whether you're going home or to a new home. Our guide to leaving hospital and moving to SIL or SDA explains each step.
SIL vacancies in Brisbane
We have SIL vacancies in Brisbane now, on the northside, the southside, in the west and out towards the bay. Psych Connect is a registered NDIS provider (No. 4050155274), and our SIL is person-centred, built on your choices and your routine.
Support coordinators can refer through our referrals page, and our Supported Independent Living page covers SIL with us across South East Queensland.
SIL vacancies in Brisbane
Tell us your suburb and the support you need, and we'll call you back to talk through a roster with a team from your part of the city.
Last reviewed 10 November 2026.
Comparing SIL providers in Brisbane? Take the questions to ask a SIL provider to every meeting. We also roster SIL in Ipswich and Springfield, Logan and the Gold Coast.