SIL in a city between two cities
Logan sits between Brisbane and the Gold Coast, and it is a city in its own right, with its own council, its own train line and suburbs that range from established streets around Logan Central and Springwood to new estates at Yarrabilba.
For a SIL provider, that spread is the main thing to plan around. A roster that puts someone in the home morning and night, every day, only stays steady if the workers on it can get there without a long trip each time.
We're based in Springfield Central, on the western side of Brisbane. From there the Logan Motorway runs east into Logan, which makes Browns Plains and Marsden our most direct Logan trips. Logan Central, Springwood and Loganholme are further along, and Beenleigh and Yarrabilba in the south-east are the furthest.
We tell you that up front because it affects what we can offer, and we would rather say so on the first call than after a roster has started. Our NDIS support in Logan page covers the other supports we provide across the city.
Where in Logan we roster SIL
These are the Logan suburbs we name for SIL. They're examples from across the City of Logan, not the edge of where we'll go, so if you live in between, ask us.
- West: Browns Plains and Marsden
- Centre and north: Logan Central, Springwood and Loganholme
- South and east: Beenleigh and Yarrabilba
Each part of Logan works a little differently for a roster. In the west, the motorway makes shift changes simpler for workers coming from our side of the city. Around Logan Central, Springwood and Loganholme, many homes are close to bus routes, shopping centres or the Beenleigh train line, which helps with getting out between shifts.
In the south and east, Beenleigh is an older town centre with its own station, while Yarrabilba is one of Logan's newer planned communities, where someone moving in may be settling into a brand-new neighbourhood as well as a new routine.
Suburbs and postcodes we visit
| Suburb | Postcode |
|---|---|
| Browns Plains | 4118 |
| Marsden | 4132 |
| Suburb | Postcode |
|---|---|
| Logan Central | 4114 |
| Springwood | 4127 |
| Loganholme | 4129 |
| Suburb | Postcode |
|---|---|
| Beenleigh | 4207 |
| Yarrabilba | 4207 |
SIL in the Beenleigh district: what the figures show
The NDIA counts Logan participants in its Beenleigh service district, together with Redland City.
- NDIA data (30 June 2026) shows 858 people in the Beenleigh district use SIL.
- NDIA data (30 June 2026) shows 353 people in the Beenleigh district live in SDA homes.
- NDIA data (30 June 2026) shows 168 more people in the Beenleigh district are eligible for SDA but not yet using it.
More local figures: all our Logan and Redlands SIL and SDA statistics.
That puts the Beenleigh district second only to Brisbane among the four districts we work in, ahead of the Robina district on the Gold Coast (781) and Ipswich (603).
It also shows that SIL in Logan mostly happens outside SDA: take away all 353 SDA residents and more than 500 of the 858 SIL users are still left, living in other kinds of homes, such as rentals, family homes and shared houses.
Source: NDIA, Specialist Disability Accommodation (SDA) data, 30 June 2026, downloaded and analysed 7 Nov 2026.
Asking about availability
We don't advertise SIL vacancies for Logan on this page. Whether we can start a new roster depends on details only you can give us: your suburb, the hours across a full week, whether overnight support is a sleepover or active overnight, the ratio in your plan, and whether you'll share the home. So the honest answer to "do you have a spot?" starts with a short conversation.
When you call, we check those details against the workers we have in your part of Logan and tell you plainly what we can staff, from when, and anything we can't cover.
If we can't do it well, we'll say so, so you and your support coordinator can keep looking. Call 0403 828 422 or use the form to ask about current availability.
Your home: SDA, a rental or the family home
SIL is support, not a house. In Logan we provide it in homes people rent privately or through social housing, in family homes, in homes people own, and in SDA homes for people the NDIA has found eligible for SDA.
- If you're staying put, we plan the roster around your home, your housemates or family, and the routine you already have.
- If you're moving, think about who you want nearby, how you'll get around and whether you want to share. A home near the Beenleigh line or a bus route makes getting out easier if you don't drive.
- If SDA is in your plan, ask us about SDA homes in Logan. Those homes belong to a registered SDA provider we partner with, not to us, and moving into one leaves you free to pick any support provider.
A team that fits your household
Logan is one of the most culturally diverse cities in Queensland, and many households speak a language other than English at home. When we put a SIL team together, we ask about the language you speak, your culture and faith, the food you eat and how your family likes to be involved, as well as the practical things like routines and personal care.
We can't promise a worker who speaks a particular language, but we'll tell you honestly who we have and keep your preferences in mind each time the roster changes.
The same goes for the people around you. If family visit every Sunday, or a parent still helps in the evenings, the roster should fit around them, not replace them.
Writing a Logan SIL roster
A roster of care lays out a typical week: support in each part of the day, the ratio for each block of hours, and what happens overnight. The NDIA sets SIL funding from the evidence about your needs, so writing the week down plainly helps everyone see the same picture. Before we draft yours, we settle a few practical questions:
- Shift times. When does the morning start, and when should the evening finish? Start and finish times decide how many workers a week needs.
- Overnight. Either a worker who sleeps in and is woken only if you need help (a sleepover), or a worker who is up all night (active overnight).
- Shared hours. Housemates often split some hours (two or three people to one worker) while keeping other hours just for themselves.
- Weekends and public holidays. They cost more. Logan's 2027 show holiday falls on Monday 9 August; see Queensland public holidays and NDIS rates for every date.
To test different weeks against the 2026-27 maximum prices, use the SIL cost calculator, and read SIL funding, rosters of care and quotes before you ask the NDIA. We charge within the maximum prices in the NDIS pricing schedule, with no hidden fees.
Free to print: our roster of care template.
Getting out from home in Logan
Life in SIL isn't only what happens inside the house. In Logan that might be catching the train from Kingston or Loganlea, a regular shop at Grand Plaza in Browns Plains or Logan Hyperdome near Loganholme, or a visit to one of Logan City Council's libraries. The council's online community directory is a good place to find a club or group to try.
Support to take part in the community usually comes from a different part of your plan, social and community participation, rather than SIL. We'll show you how your week splits between the two, and the community access page goes into that kind of support.
How SIL starts in Logan
- Ask. Call 0403 828 422 or send the form with your suburb, the support you need and your timing. Family, a guardian or a support coordinator can ask for you.
- Check. If you agree, we read through what your plan funds for SIL and home and living, then say what our team can cover in your part of Logan.
- Meet. We visit you at home, or somewhere in Logan that suits you, with anyone you'd like there.
- Plan. We draft the roster with you and your coordinator, including any shared hours and overnight support.
- Introduce. You meet your regular workers before the first shift.
- Review. We check in through the first weeks and adjust the roster as your routine settles.
Every Psych Connect support worker holds an NDIS Worker Screening Check, a current First Aid and CPR certificate and has completed the NDIS “Quality, Safety and You” orientation. Workers who support children also hold a Blue Card.
Moving into SIL after a hospital stay
If a hospital stay means you can't go home without daily support, let the hospital team know early that you're an NDIS participant, and bring in your support coordinator.
If you agree, we can join the discharge planning and sketch a Logan SIL roster, whether you're going back to your own home, to family or to somewhere new. When the permanent home isn't ready on discharge day, medium-term accommodation (MTA) is one option to ask the NDIA about. The steps are in our hospital-to-SIL-or-SDA guide.
Ask about SIL in Logan
We hold NDIS registration (No. 4050155274) for SIL, and in Logan, as everywhere, your routine and your say come first. If you coordinate supports for someone, our referrals page sets out what to send, and the Supported Independent Living overview covers our approach in every area we serve.
Ask about SIL in Logan
Give us your suburb, the hours you're after and a rough start date. We'll check what we can staff and call you back with a straight answer.
Last reviewed 10 November 2026.
Comparing SIL providers in Logan? Take the questions to ask a SIL provider to every meeting. We also roster SIL in Brisbane, Ipswich and Springfield and the Gold Coast.