Across mainland Redland City
We support people across mainland Redland City. On the northern bayside that means Thorneside, Birkdale, Wellington Point, Ormiston, Alexandra Hills and Capalaba. Through the middle it's Cleveland, Thornlands, Sheldon and Mount Cotton, and in the south Victoria Point and Redland Bay.
Tell us where you live and the times you need, and we'll set up a roster that a steady team can keep.
Suburbs and postcodes we visit
| Suburb | Postcode |
|---|---|
| Thorneside | 4158 |
| Birkdale | 4159 |
| Wellington Point | 4160 |
| Ormiston | 4160 |
| Alexandra Hills | 4161 |
| Capalaba | 4157 |
| Suburb | Postcode |
|---|---|
| Cleveland | 4163 |
| Thornlands | 4164 |
| Sheldon | 4157 |
| Mount Cotton | 4165 |
| Suburb | Postcode |
|---|---|
| Victoria Point | 4165 |
| Redland Bay | 4165 |
Rosters that fit a spread-out city
Redland City stretches a long way along the bay, so we plan rosters by area. Workers who live near you cover your regular shifts, which keeps the same faces visiting and makes early starts and evening routines easier to keep.
Where it suits you, we can roster longer blocks of support rather than many short visits, so more of your plan goes on support and less on travel. We'll talk through realistic days and times on the first call. Transport to activities, appointments and errands, and our travel to you, are charged under NDIS pricing rules and agreed with you before support starts.
Getting out on the Redlands Coast
The Cleveland train line stops at Thorneside, Birkdale, Wellington Point, Ormiston and Cleveland, and Translink buses connect the bayside villages with each other and with Brisbane. That makes the line a good place to start travel training: a first trip with your worker to Cleveland, then on to Brisbane once it feels easy.
The foreshore parks and jetties, the weekend markets and local sporting clubs give plenty of reasons to get out, and Redland City Council runs local libraries with activities through the year.
What we can do for you here
- Everyday help at home through support work, with personal care at the times your routine needs, from an early start to an evening wind-down.
- Outings and new skills with community access, such as learning the Cleveland line or joining a club near you.
- A break for the people who usually care for you, through respite at home or a short stay.
- Daily support in your own home with Supported Independent Living (SIL), if it's in your plan.
- Help to make sense of your plan and choose providers, including ones other than us, through support coordination.
Supported Independent Living (SIL) in the Redlands
SIL is daily help, or supervision, in your home from a team that knows you. In the Redlands we can provide it in a home you rent or own, a family home or a shared home, from Capalaba and Alexandra Hills to Victoria Point and Redland Bay. Rosters can cover days, evenings and nights, including sleepovers or active overnight support, as your plan allows.
SIL with us never depends on living in a particular home. Read how our SIL works, try the SIL cost calculator and roster builder, or see how SIL funding and rosters of care work. You keep choice and control over your routine, your team and how support is given.
Need SIL in Redland City?
Send us your suburb and the support you need, and we'll ring you back to talk through a roster.
Looking for an SDA home near the Redlands?
We don't have SDA homes listed in Redland City right now, but we can still help you search. The registered SDA provider we work with has homes available now in nearby Brisbane and Logan, and we can check for new homes closer to the bay.
A home has to match the design category and building type in your plan, so read SDA design categories and how SDA funding shows in your plan first, then tell us the home you need.
The NDIA has no separate Redlands district: it counts Redland City in its Beenleigh district, with Logan.
- NDIA participant data (30 June 2026) shows 5,654 NDIS participants live in Redland City.
- NDIA data (30 June 2026) shows 168 people in the Beenleigh district (Logan and Redland City) are eligible for SDA but not yet using it.
More local figures: SIL and SDA statistics for Logan and the Redlands.
Public holidays and the Redland show day
In 2027 the City of Redland's show holiday is Monday 9 August, for the Royal Queensland Show (the Ekka). NDIS public holiday prices may apply to support on that day, as they do on Queensland's other public holidays. Our guide to NDIS public holiday rates in Queensland lists every date, with a planner to estimate the cost.
Costs and checks
We charge within the maximum prices in the NDIS pricing schedule, with no hidden fees. We work with self-managed, plan-managed and NDIA-managed plans, and we'll go through yours with you on the first call.
Every Psych Connect support worker holds an NDIS Worker Screening Check, a current First Aid and CPR certificate and has completed the NDIS “Quality, Safety and You” orientation. Workers who support children also hold a Blue Card.
Next door, our team works across Logan and Brisbane, and from our base in Ipswich and Springfield out to the Gold Coast.