What is a roster of care for?
A roster of care breaks down your weekly support at home and how it will be delivered. The NDIA says a roster isn't required and doesn't decide your SIL funding, but you and your provider should agree on it and on how your funding will be claimed.
Many families and support coordinators include one with a request for home and living supports or a plan reassessment, to show what a typical week looks like.
This template follows what the NDIA's provider SIL roster of care tool records: ratios through the day, everyone who lives in the home, community and work time marked separately, overnight support, irregular days, public holidays and handovers.
How to fill it in
- Start with the home. Write the participant's initials, the suburb and who lives there, including housemates who aren't NDIS participants.
- Map a typical week. For each hour, write the support ratio (1:1, 1:2 or 1:3). The NDIA's tool uses 30-minute blocks, so split a box if support changes on the half hour.
- Mark time outside SIL. Write CP for community activities and W for work or study, because those are funded separately.
- Choose overnight support. Tick sleepover or active overnight, and say what help is usually needed at night.
- Add the extras. Irregular days at home, public holidays, times when two workers are needed, and handovers.
- Check the cost if you like. Put the same hours and ratios into our SIL cost calculator for an estimate.
The template
1. About the participant and the home
| Participant (initials only) | |
| Support coordinator (organisation and phone) | |
| Suburb, and SDA design category if it's an SDA home | |
| Support intensity being asked for (standard or high intensity) | |
| How the plan is managed (self, plan manager or NDIA) | |
| Behaviour support plan in place? (yes or no) | |
| Consent to share this roster (who with, and date) | |
| Prepared by (organisation) and date |
2. Everyone who lives in the home
List every housemate, including anyone who isn't an NDIS participant. Shared support is split between the people sharing it.
| Housemate (initials) | NDIS participant? (yes or no) | Shares day support? (yes or no) | Shares overnight support? (yes or no) |
|---|---|---|---|
3. A typical week
Write a code in each box. The NDIA's own roster tool works in 30-minute blocks: if support changes on the half hour, split the box (for example "1:1 / 1:3").
- 1:1 one worker for this person
- 1:2 one worker shared by 2
- 1:3 one worker shared by 3
- CP community activities (funded outside SIL)
- W at work or study (funded outside SIL)
- S sleepover
- AO active overnight (worker awake)
- H staff handover
| Time | Mon | Tue | Wed | Thu | Fri | Sat | Sun | Main support in this block |
|---|---|---|---|---|---|---|---|---|
| 6 am | ||||||||
| 7 am | ||||||||
| 8 am | ||||||||
| 9 am | ||||||||
| 10 am | ||||||||
| 11 am | ||||||||
| 12 pm | ||||||||
| 1 pm | ||||||||
| 2 pm | ||||||||
| 3 pm | ||||||||
| 4 pm | ||||||||
| 5 pm | ||||||||
| 6 pm | ||||||||
| 7 pm | ||||||||
| 8 pm | ||||||||
| 9 pm | ||||||||
| 10 pm | ||||||||
| 11 pm | ||||||||
| Overnight |
4. Overnight support
| Type | ☐ None ☐ Sleepover (a worker sleeps at the home and can be woken to help) ☐ Active overnight (a worker stays awake) |
| Nights a week, and shared with how many housemates | |
| What help is usually needed at night |
5. Other things to show
| Irregular days at home with extra support (for example when unwell). The NDIA generally funds 10 a year for standard needs and 15 for high intensity needs. | |
| Public holidays when support is needed | |
| Times when more than one worker is needed, and why | |
| Skills the participant is building at home (cooking, routines, budgeting) | |
| Anything else that matters in the participant's week |
6. Estimate (optional)
Enter the hours and ratios above in the free SIL cost calculator at psychconnect.com.au/ndis-support/guides/sil-cost-calculator/. It uses the maximum prices in the NDIS pricing schedule 2026-27. It's an estimate only.
| Estimated cost a week and a year |
Based on what the NDIA's provider SIL roster of care tool records (NDIS, Guide to providing supported independent living, page current as of 1 October 2026, read 10 November 2026). Psych Connect NDIS Support charges within the maximum prices in the NDIS pricing schedule, with no hidden fees. Using this template doesn't commit anyone to using Psych Connect. psychconnect.com.au/ndis-support/tools/roster-of-care-template/ · Last reviewed 10 November 2026.
Tips from the NDIA's guidance
- Use initials only, and get consent before you share the roster with anyone.
- The NDIA generally funds 10 irregular support days a year for standard needs and 15 for high intensity needs, for times like illness.
- Shared support is split between the people sharing it, so list every housemate.
- SIL doesn't pay for rent, groceries or bills.
Want a quick estimate instead? Our SIL cost calculator builds a roster draft from your hours and ratios in a couple of minutes. To understand how the NDIA sets SIL funding, read SIL funding, rosters of care and quotes, and before you sign with a provider, use our SIL quote checklist.
Psych Connect NDIS Support delivers standard supports and is not registered for high intensity daily personal activities.
Want us to check it?
We're a registered NDIS provider for Supported Independent Living, based in Springfield Central. Send us your draft and we'll go through it with you and your support coordinator, free and with no obligation. Call or text 0403 828 422, or use the form below.
Sources
- NDIS, Guide to providing supported independent living (SIL) (current as of 1 October 2026), with the SIL roster of care tool and its guide. www.ndis.gov.au (read 10 Nov 2026)
- NDIS, How to claim supported independent living (SIL) supports (current as of 1 October 2026). www.ndis.gov.au (read 10 Nov 2026)
- NDIS, What is supported independent living (SIL) (current as of 1 October 2026). www.ndis.gov.au (read 10 Nov 2026)