How do I use this checklist?
Print one copy for each SIL provider you're considering, and tick what their quote or draft service agreement shows. Anything marked "No" is a question to ask before you sign.
The checklist follows the NDIA's guidance for SIL providers and the NDIS Commission's SIL Practice Standards. It isn't advice about your plan, and the NDIA, not a provider's quote, sets your SIL funding.
For the reasons behind each question, read our guide to choosing a SIL provider.
The checklist
1. Registration
| Check | Shown? | Notes |
|---|---|---|
| Registered with the NDIS Commission for SIL (status "Approved" on the NDIS Provider Register), or listed in Part 3 of the register under the transitional arrangements | ☐ Yes ☐ No | |
| Registration or application number written on the quote | ☐ Yes ☐ No |
2. The support
| Check | Shown? | Notes |
|---|---|---|
| Support ratios for each part of the day (for example 1:1 mornings, 1:3 evenings) | ☐ Yes ☐ No | |
| Overnight support: sleepover or active overnight, and how many nights | ☐ Yes ☐ No | |
| Standard or high intensity prices, and why | ☐ Yes ☐ No | |
| A roster of care or typical schedule of support (optional, but should match what's quoted) | ☐ Yes ☐ No | |
| How irregular days are covered (the NDIA generally funds 10 a year for standard needs, 15 for high intensity needs) | ☐ Yes ☐ No | |
| How a behaviour support plan will be carried out, if there is one | ☐ Yes ☐ No ☐ N/A | |
| How community activities and work time are handled (they're funded outside SIL) | ☐ Yes ☐ No |
3. Prices and claiming
| Check | Shown? | Notes |
|---|---|---|
| Prices are at or below the maximum prices in the NDIS pricing schedule 2026-27 | ☐ Yes ☐ No | |
| How shared support is split between housemates | ☐ Yes ☐ No | |
| Weekly or hourly claiming (a provider uses one, not both, for regular SIL). If weekly, the typical schedule the weekly amount covers | ☐ Yes ☐ No | |
| Costs you pay yourself are listed separately (rent or board, groceries, utilities, phone and internet, vehicle and holiday costs are not paid by SIL) | ☐ Yes ☐ No |
4. Your home
| Check | Shown? | Notes |
|---|---|---|
| A separate tenancy agreement if the provider also arranges your housing | ☐ Yes ☐ No ☐ N/A | |
| You can keep your home if you later choose another SIL provider | ☐ Yes ☐ No | |
| For an SDA home: who the SDA provider is, and the rent contribution (no more than the maximum reasonable rent contribution) | ☐ Yes ☐ No ☐ N/A | |
| Who your housemates are, and how new housemates are chosen | ☐ Yes ☐ No | |
| Your costs don't go up to cover an empty room (the NDIA doesn't fund vacancies) | ☐ Yes ☐ No | |
| What happens after an unplanned exit from the home | ☐ Yes ☐ No |
5. The service agreement
| Check | Shown? | Notes |
|---|---|---|
| Start date, review dates and how long the agreement lasts | ☐ Yes ☐ No | |
| Notice period for ending the agreement, and any cancellation fees | ☐ Yes ☐ No | |
| How to raise a concern, and the NDIS Commission's number (1800 035 544) | ☐ Yes ☐ No | |
| Workers hold an NDIS Worker Screening Check | ☐ Yes ☐ No | |
| Explained in a way you understand, in your preferred language or format | ☐ Yes ☐ No |
Sources (read 10 November 2026): NDIS, Guide to providing supported independent living (SIL) and How to claim SIL supports (both current as of 1 October 2026); NDIS, What is supported independent living (SIL); NDIS Quality and Safeguards Commission, SIL Practice Standards and Find a registered provider; NDIS, What is specialist disability accommodation (SDA). This checklist is general information, not advice about your plan. psychconnect.com.au/ndis-support/tools/sil-quote-checklist/ · Last reviewed 10 November 2026.
What do people often miss?
- Registration. Since 1 October 2026, SIL can only be delivered by providers that are registered or applied to register before that date. Check the NDIS Provider Register.
- Claiming. A provider claims regular SIL weekly or hourly, not both. A weekly claim should match a typical schedule written into the service agreement.
- Empty rooms. The NDIA doesn't fund vacancies, so your costs shouldn't rise to cover one.
To estimate a fair weekly cost, try our SIL cost calculator or compare against the SIL Cost Index. To show your week, use our roster of care template.
Psych Connect NDIS Support delivers standard supports and is not registered for high intensity daily personal activities.
Before you sign, check what a service agreement should include and the cancellation rules.
Ask us the same questions
We're a registered NDIS provider for SIL in Springfield Central. Bring this checklist and we'll answer every line in writing. Call or text 0403 828 422.
Sources
- NDIS, Guide to providing supported independent living (SIL) (current as of 1 October 2026), with the SIL roster of care tool and its guide. www.ndis.gov.au (read 10 Nov 2026)
- NDIS, How to claim supported independent living (SIL) supports (current as of 1 October 2026). www.ndis.gov.au (read 10 Nov 2026)
- NDIS, How to claim supported independent living (SIL) payments after an unplanned exit (current as of 1 October 2026). www.ndis.gov.au (read 10 Nov 2026)
- NDIS, What is supported independent living (SIL) (current as of 1 October 2026). www.ndis.gov.au (read 10 Nov 2026)
- NDIS Quality and Safeguards Commission, Supplementary module: Supported independent living (SIL) Practice Standards. www.ndiscommission.gov.au (read 10 Nov 2026)
- NDIS Quality and Safeguards Commission, Find a registered provider (NDIS Provider Register, including Part 3 for SIL transitional arrangements). www.ndiscommission.gov.au (read 10 Nov 2026)
- NDIS, What is specialist disability accommodation (SDA) (current as of 1 July 2026). www.ndis.gov.au (read 10 Nov 2026)
- NDIS, Supported independent living operational guideline (file dated 29 Sep 2026). www.ndis.gov.au (read 8 Nov 2026)
- NDIS, Pricing arrangements: NDIS pricing schedule 2026-27, effective 24 September 2026. www.ndis.gov.au (SIL prices read from the schedule 8 Nov 2026)