This page is in Easy Read. It uses short sentences and pictures.
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Some words are in bold. We explain what they mean.
What is a support worker?
A support worker is a person whose job is to help you.
You can pay for a support worker with your NDIS plan.
Help at home
Showering and getting dressed.
Cooking meals.
Cleaning and washing clothes.
Help to go out
Going shopping.
Going to activities, visits and appointments.
Joining groups and meeting people.
Learning new skills, like catching the bus.
Our support workers
Every worker has an NDIS Worker Screening Check.
A Worker Screening Check is a check that a person is safe to work with people with disability.
Every worker has a first aid and CPR certificate.
You are in charge
You choose what help you get.
You choose the days and times.
You can say no.
You can change your support at any time.
Cost
We charge NDIS prices.
We never charge more than the NDIS maximum prices. There are no hidden fees.
Where we work
Our office is in Springfield Central.
We work in Brisbane, Ipswich, Logan, Redlands on the mainland and the Gold Coast.
If you are not happy
Please tell us.
You can also call the NDIS Commission on 1800 035 544.
The NDIS Commission checks that NDIS providers give safe, good support.
Talk to us
Call or text us on 0403 828 422.
Or fill in the form on our website.
Word list
- Worker Screening Check
- A Worker Screening Check is a check that a person is safe to work with people with disability.
- NDIS Commission
- The NDIS Commission checks that NDIS providers give safe, good support.
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Last reviewed 11 November 2026.