Your rights and how support should feel
Choice and control
Your right to make your own decisions about your NDIS supports: which supports you use, how and when, which providers deliver them, and whether you manage your own funding.
Person-centred support
Support built around you, your goals and your preferences, rather than around a provider's routine. The NDIS Practice Standards expect supports to respect your rights and let you make informed choices.
Dignity of risk
Your right to choose to take some risks in living your life, the same as anyone else. The NDIS Practice Standards expect providers to support this while helping you understand the risks.
Supported decision-making
Getting the support you need to make your own decisions, so you stay in control of your life. It can include building your skills and the skills of the people around you.
Funding words
Reasonable and necessary
The test every NDIS support has to meet before it's funded. It must relate to your disability, help you pursue your goals, be value for money and be effective. It can't pay for day-to-day living costs.
Core, Capacity Building, Capital and Recurring supports
The four budgets your supports are grouped into. Core covers everyday support, Capacity Building helps you build skills and independence, Capital covers things like equipment and home modifications, and Recurring is for transport funding.
Assistance with daily life
A Core budget category for everyday help, such as personal care and support at home. Support work and SIL are usually paid from it.
Informal supports
Unpaid help from family, friends and neighbours. NDIS-funded supports work alongside them, and respite gives them a break.
NDIA-managed, plan-managed and self-managed
The three ways your funding can be managed. With NDIA-managed funding (sometimes called agency-managed) the NDIA pays providers, who must be registered. A plan manager pays providers for you with plan-managed funding, and with self-managed funding you pay them yourself.
Home and living
Home and living supports
NDIS supports to help you live where and how you choose, including Supported Independent Living (SIL), individualised living options (ILO), medium term accommodation (MTA) and Specialist Disability Accommodation (SDA).
Supported Independent Living (SIL)
Help with, or supervision of, daily tasks in your home, often in a shared home. It pays for support, not rent. See SIL with us.
Specialist Disability Accommodation (SDA)
Housing designed for people with extreme functional impairment or very high support needs. It's the only NDIS funding that pays for the home itself. See SDA homes available now.
Short-term accommodation (STA)
A short stay away from your usual carers, generally up to 14 days at a time and 28 days a year. See the STA rules.
Support and safety
High intensity daily personal activities
Complex daily supports that need specially trained workers, such as complex bowel care, enteral (PEG) feeding and urinary catheter management. Providers must meet an extra NDIS Practice Standards module and be registered for them to deliver them.
Positive behaviour support and behaviour support plans
Positive behaviour support helps a person live a good life by understanding why they act the way they do. The strategies are written in a behaviour support plan that support workers follow.
Restrictive practices
Any action that limits a person's rights or freedom of movement. They must be a last resort, be part of a behaviour support plan, and aim to reduce and eliminate their use.
Registered NDIS provider
A provider that has passed the NDIS Quality and Safeguards Commission's checks and audits against the NDIS Practice Standards. SIL providers must be registered. Psych Connect NDIS Support is registered (4050155274).
Psych Connect NDIS Support delivers standard supports and is not registered for high intensity daily personal activities.
People and plan changes
Local area coordinator (LAC) and my NDIS contact
NDIS partners who work with people aged 9 to 64 are called local area coordinators. Your my NDIS contact is the person assigned to help you with your plan.
Support coordination
Help to understand and use your plan. The levels are support connection, support coordination (coordination of supports) and specialist support coordination. See support coordination with us.
Plan reassessment
Getting a new plan because your situation has changed significantly. Since 27 August 2026 the participant, their nominee or child representative asks, with the official form and evidence.
Plan variation
A change to only part of your plan, for urgent, minor or short-term needs.
Check-in
A conversation with your NDIA planner or NDIS partner about whether your plan is working.
Not sure what something in your plan means?
Ask us and we'll explain it in plain English, free and with no obligation.
Sources
- NDIS, Glossary (current as of 3 May 2026). www.ndis.gov.au (checked 8 Nov 2026)
- NDIS, What does reasonable and necessary mean?. www.ndis.gov.au (checked 8 Nov 2026)
- NDIS Quality and Safeguards Commission, NDIS Practice Standards (including the Core Module and dignity of risk). www.ndiscommission.gov.au (checked 8 Nov 2026)
- NDIS, Supported decision making policy. www.ndis.gov.au (checked 8 Nov 2026)
- NDIS, What is an NDIS plan? (budgets). www.ndis.gov.au (checked 8 Nov 2026)
- NDIS, Types of home and living supports. www.ndis.gov.au (checked 8 Nov 2026)
- NDIS Quality and Safeguards Commission, Supplementary module: high intensity daily personal activities. www.ndiscommission.gov.au (checked 8 Nov 2026)
- NDIS Quality and Safeguards Commission, Behaviour support and restrictive practices. www.ndiscommission.gov.au (checked 8 Nov 2026)
- NDIS Quality and Safeguards Commission, About registration. www.ndiscommission.gov.au (checked 8 Nov 2026)
- NDIS, What is a plan reassessment?. www.ndis.gov.au (checked 8 Nov 2026)
- NDIS, What is an NDIS partner?. www.ndis.gov.au (checked 8 Nov 2026)
- NDIS, What is a support coordinator?. www.ndis.gov.au (checked 8 Nov 2026)